5. Apple Service Centre @ SST

Information updated on 26 December 2011:

The HelpDesk is located at Block B #01-03 (between the General Office and the School Canteen, beside the Bookshop) 

Technology Personnel managing the centre: Mr Shahli
 

Onsite Support (during School Term and School Vacation)
Centre's number: 6571 7427 (General Office, ask for Extension 228 or "Apple Service Centre")

Monday to Friday: 7 am to 3 pm 
During this period, you may walk in to the centre with the macbook for troubleshooting.

Off-site Support
Helpline: 9635 9583
Monday to Friday: 7 am to 7 pm
 
You may call this helpline if you need help on both hardware and software issues

Extended Hotline and Operating Hours 
Hotline: 800 186 1085
Monday to Friday: 7 pm to 9 pm
Saturday: 9 am to 6 pm
 
In the centre, you can also seek assistance from Mr Ngiow Shin Fatt (Project Manager), Mr Lim Jiunn Hao (Apple Technology Executive) or Ms Ismarini (Project Executive)
 
Other Useful Information...
Alterative location for service centre at
QCD Technology (Apple authorised service provider) at Apple's Headquarter
7 Ang Mo Kio St 64
Singapore 589086
Tel: (65) 6514 4160; 6514 4161
Fax: (65) 6483 1639

Hardware Services offer:
Default Apple Products except iPhone and Xserve/XRaid
Estimated ready for collection: 4th working day (excluding Saturday, Sunday and Public Holidays)
Operating Hours:
Monday to Friday: 9 am to 7 pm
Saturday: 9 am to 3 pm
Closed: Sunday & Public Holidays